STEAM REFUND FULL
STEAM REFUND OFFLINE

I'd not played BlazeRush before and hadn't previously had contact with any of the developers that I'm aware of. In this case, that game was a four pack of BlazeRush, an isometric combat racer from Targem Games (now known as Star Gem Inc, the company behind Star Conflict - see here for a Star Conflict related interview featured previously on GOL). Since I didn't want to inconvenience any developers through this, I chose a game I was interested in and could justify re-purchasing after getting a refund. Note that some of the screenshots shown were taken after I'd been refunded and re-purchased the game, accounting for the discrepancy in hours played, achievements and dates. Whilst the refund system is definitely a smooth, accessible experience, it is a negative proposition (one I hope that most readers will be fortunate enough to avoid), and for this reason I thought I'd go through the motions and give an idea of what's involved. The policy states that Valve will be keeping an eye out for abusers and may revoke their right to a Steam refund (users with VAC bans also lose the right to a refund for that game). Users are entitled to an unconditional refund within 14 days providing they have not played more than 2 hours' worth. This has been a very prominent point of contention for a long time, which has caused problems for developers (who had no way to remove a game from a Steam user's account if they did want to offer a refund) and users (who would often be told that Steam doesn't give refunds when legitimate issues warranted some kind of compensation) alike.ДЄt the time of introduction, the Steam refund policy is very broad.

STEAM REFUND FULL

If you already own some of the products contained in the bundle, purchasing the bundle will allow you to 'complete the set', paying only for the products you don't already own while still receiving the full bundle discount on each of those products.As covered previously here on GOL, Valve added a refund system to Steam earlier this month. At the time of writing this answer, the bundle is selling for A$213.00 A$19.08 but when they take into account the games I already own, the price goes down to A$146.50 A$13.12.Д«undles are a special discount on a set of products. These games are a part of the 'Valve Complete Pack BUNDLE'. To give a real world example, I own the 'Orange Box' collection and 'Left 4 Dead 2'. Steam applies a further discount to account for the games you already own. Bundles Still Give You DiscountsДЄs Mixxiphoid mentioned, you still get discounts on a bundle, even when you own some of the games. You might even consider holding off and purchasing the bundle at a later date, depending on the situation. You might find it a better option to directly buy the bundle. It is always worth checking the additional bundles. When you look at a games store page, you can see the bundles that game is a part of. 'Common Refund Questions' Steam Support Other Options Always Double Check the Bundles Please note that approved refunds may take up to 7 days to process. If you have not already requested a refund, make sure the purchase is eligible and submit a request here. Can I get a refund and repurchase it at the sale price? I bought a game right before it went on sale. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.

STEAM REFUND OFFLINE

Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours - this includes online, offline and shared library playtime. 'How To Request A Refund' Steam Support What can I request a refund for? Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.ДЄdditional information and troubleshooting instructions for existing refund requests can be found in our Common Refund Questions FAQ. Valve will, upon request via, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. They go as far as confirming that this policy allows you to repurchase games that go on special. You need to have purchased the game within 14 days, and have played it for no more than 2 hours.ДЇailing that, you do get an additional discount on bundles where you already own some of the games.